:root{
  --cream:#f2ecdc;
  --cream-deep:#ece2c4;
  --card:#ffffff;
  --ink:#1c1b17;
  --ink-soft:#524f45;
  --muted:#918c7c;
  --line:#e8e1cd;
  --yellow:#f6c945;
  --yellow-deep:#eab625;
  --dark:#171613;
  --blue:#3d6fe0;
  --blue-bg:#e8eefd;
  --green:#2f9e63;
  --green-bg:#e4f5ea;
  --red:#d84f4f;
  --red-bg:#fbe7e7;
  --gray-bg:#eeece3;
  --radius-lg:26px;
  --radius-md:18px;
  --radius-sm:12px;
  --shadow:0 10px 30px rgba(28,27,23,.06);
}

*{box-sizing:border-box}
html,body{height:100%}
body{
  margin:0;
  background:var(--cream);
  color:var(--ink);
  font-family:'Plus Jakarta Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  font-size:15px;
  line-height:1.5;
}
a{color:inherit;text-decoration:none}
h1,h2,h3,h4{margin:0 0 4px;font-weight:700;letter-spacing:-.01em}
p{margin:0}
ul{margin:0;padding:0;list-style:none}
button{font-family:inherit}

.app-shell{max-width:1280px;margin:0 auto;padding:22px 28px 60px}

/* ---------- Top nav ---------- */
.topbar{
  display:flex;align-items:center;justify-content:space-between;
  gap:16px;margin-bottom:26px;flex-wrap:wrap;
}
.brand{
  display:flex;align-items:center;gap:10px;
  background:var(--card);border-radius:999px;padding:8px 20px 8px 8px;
  font-weight:800;font-size:17px;box-shadow:var(--shadow);
}
.brand .logo-mark{width:30px;height:30px;border-radius:50%;object-fit:cover;flex-shrink:0}

.pillnav{
  display:flex;align-items:center;gap:4px;background:var(--card);
  border-radius:999px;padding:6px;box-shadow:var(--shadow);flex-wrap:wrap;
}
.pillnav a{
  padding:10px 18px;border-radius:999px;font-weight:600;color:var(--ink-soft);
  font-size:14px;white-space:nowrap;
}
.pillnav a.active{background:var(--dark);color:#fff}
.pillnav a:hover:not(.active){background:var(--gray-bg)}

.topbar-right{display:flex;align-items:center;gap:10px}
.icon-btn{
  width:42px;height:42px;border-radius:50%;background:var(--card);
  display:flex;align-items:center;justify-content:center;box-shadow:var(--shadow);
  border:none;cursor:pointer;color:var(--ink-soft);font-size:16px;
}
.user-chip{
  display:flex;align-items:center;gap:10px;background:var(--card);
  border-radius:999px;padding:6px 16px 6px 6px;box-shadow:var(--shadow);
}
.avatar{
  width:32px;height:32px;border-radius:50%;background:var(--yellow);
  display:flex;align-items:center;justify-content:center;font-weight:800;color:var(--dark);font-size:13px;
}
.user-chip .meta{line-height:1.2}
.user-chip .meta strong{display:block;font-size:13px}
.user-chip .meta span{font-size:11px;color:var(--muted);text-transform:capitalize}
.logout-link{color:var(--red);font-weight:700;font-size:13px;margin-left:4px}

/* ---------- Cards / layout ---------- */
.card{
  background:var(--card);border-radius:var(--radius-lg);padding:26px;
  box-shadow:var(--shadow);
}
.card + .card{margin-top:20px}
.grid{display:grid;gap:20px}
.grid > *{min-width:0}
.grid-align-top{align-items:start}
.grid-2{grid-template-columns:1.6fr 1fr}
.grid-3{grid-template-columns:repeat(3,1fr)}
.grid-25-75{grid-template-columns:1fr 3fr}
.grid-40-60{grid-template-columns:2fr 3fr}
@media (max-width:900px){.grid-2,.grid-3,.grid-25-75,.grid-40-60{grid-template-columns:1fr}}

.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.page-head h1{font-size:26px}
.page-head p{color:var(--muted);font-size:14px;margin-top:4px}
.eyebrow{
  display:inline-block;background:var(--cream-deep);color:var(--ink-soft);
  font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;
  padding:5px 12px;border-radius:999px;margin-bottom:10px;
}

.stat-card{display:flex;flex-direction:column;gap:6px}
.stat-card .num{font-size:32px;font-weight:800}
.stat-card .label{color:var(--muted);font-size:13px}

/* ---------- Buttons ---------- */
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:8px;
  border:none;border-radius:999px;padding:12px 22px;font-weight:700;font-size:14px;
  cursor:pointer;transition:transform .08s ease;
}
.btn:active{transform:scale(.97)}
.btn-dark{background:var(--dark);color:#fff}
.btn-dark:hover{background:#000}
.btn-yellow{background:var(--yellow);color:var(--dark)}
.btn-yellow:hover{background:var(--yellow-deep)}
.btn-outline{background:transparent;color:var(--ink);border:1.5px solid var(--line)}
.btn-outline:hover{background:var(--gray-bg)}
.btn-ghost{background:var(--gray-bg);color:var(--ink)}
.btn-danger{background:var(--red-bg);color:var(--red)}
.btn-sm{padding:8px 16px;font-size:13px}
.btn-block{width:100%}
.btn[disabled]{opacity:.5;cursor:not-allowed}

/* ---------- Forms ---------- */
label{display:block;font-size:13px;font-weight:700;margin-bottom:6px;color:var(--ink-soft)}
.field{margin-bottom:18px}
.field-hint{font-size:12px;color:var(--muted);margin-top:6px}
input[type=text],input[type=email],input[type=password],input[type=date],textarea,select{
  width:100%;padding:13px 16px;border-radius:var(--radius-sm);border:1.5px solid var(--line);
  background:#fdfcf7;font-size:14px;font-family:inherit;color:var(--ink);
}
textarea{resize:vertical;min-height:90px}
input:focus,textarea:focus,select:focus{outline:none;border-color:var(--yellow-deep);background:#fff}
.password-wrap{position:relative}
.password-wrap input{padding-right:46px}
.toggle-pass{
  position:absolute;right:6px;top:50%;transform:translateY(-50%);
  background:none;border:none;cursor:pointer;color:var(--muted);font-size:13px;font-weight:700;
  padding:8px 10px;
}
.checkline{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:600;color:var(--ink-soft)}
.checkline input{width:auto}

/* ---------- Auth pages ---------- */
.auth-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;background:var(--cream)}
.auth-card{width:100%;max-width:420px;background:var(--card);border-radius:var(--radius-lg);padding:38px 34px;box-shadow:var(--shadow)}
.auth-logo{display:flex;align-items:center;gap:12px;margin-bottom:26px}
.auth-logo .logo-mark{width:40px;height:40px;border-radius:50%;object-fit:cover;flex-shrink:0}
.auth-logo span{font-weight:800;font-size:18px}
.auth-card h1{font-size:22px;margin-bottom:6px}
.auth-card .sub{color:var(--muted);font-size:13px;margin-bottom:26px}
.auth-links{display:flex;justify-content:space-between;margin-top:16px;font-size:13px}
.auth-links a{font-weight:700;color:var(--ink-soft)}
.auth-links a:hover{color:var(--dark)}

/* ---------- Badges ---------- */
.badge{display:inline-block;padding:5px 12px;border-radius:999px;font-size:11.5px;font-weight:800;letter-spacing:.02em}
.badge-blue{background:var(--blue-bg);color:var(--blue)}
.badge-yellow{background:#fdf1cf;color:#95720a}
.badge-green{background:var(--green-bg);color:var(--green)}
.badge-gray{background:var(--gray-bg);color:var(--ink-soft)}
.badge-red{background:var(--red-bg);color:var(--red)}

.tag-replied{display:inline-flex;align-items:center;gap:5px;background:var(--green-bg);color:var(--green);font-weight:800;font-size:11px;padding:5px 11px;border-radius:999px}
.tag-confidential{display:inline-flex;align-items:center;gap:5px;background:var(--dark);color:var(--yellow);font-weight:800;font-size:11px;padding:5px 11px;border-radius:999px}
.tag-pending{display:inline-flex;align-items:center;gap:5px;background:var(--gray-bg);color:var(--ink-soft);font-weight:800;font-size:11px;padding:5px 11px;border-radius:999px}

/* ---------- Table ---------- */
table{width:100%;border-collapse:separate;border-spacing:0}
th{text-align:left;font-size:11.5px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);padding:0 14px 10px;font-weight:700}
td{padding:14px;background:#fdfcf7;border-top:1px solid var(--line);border-bottom:1px solid var(--line);font-size:14px}
tr td:first-child{border-left:1px solid var(--line);border-top-left-radius:10px;border-bottom-left-radius:10px}
tr td:last-child{border-right:1px solid var(--line);border-top-right-radius:10px;border-bottom-right-radius:10px}
tbody tr{cursor:default}
tbody tr + tr td{border-top:none}
.table-wrap{overflow-x:auto}
.row-link{cursor:pointer}
.row-link:hover td{background:#faf6e8}
.empty-state{text-align:center;padding:50px 20px;color:var(--muted)}
.empty-state .big{font-size:40px;margin-bottom:10px}

/* ---------- Item rows (request form) ---------- */
.item-row{
  display:grid;grid-template-columns:170px 1fr 40px;gap:12px;align-items:start;
  padding:16px;border:1.5px solid var(--line);border-radius:var(--radius-sm);margin-bottom:12px;background:#fdfcf7;
}
@media (max-width:700px){.item-row{grid-template-columns:1fr;}}
.item-row .remove-row{
  width:36px;height:36px;border-radius:50%;border:none;background:var(--red-bg);color:var(--red);
  font-weight:800;cursor:pointer;align-self:center;
}
.add-row-btn{margin-top:4px}

/* ---------- Item detail / reply thread ---------- */
.item-block{border:1.5px solid var(--line);border-radius:var(--radius-md);padding:20px;margin-bottom:16px;background:#fdfcf7}
.item-block-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:10px;flex-wrap:wrap}
.item-type{font-weight:800;font-size:14px}
.item-desc{color:var(--ink-soft);font-size:14px;margin-bottom:12px;white-space:pre-wrap}
.reply-box{background:#fff;border-radius:var(--radius-sm);padding:16px;border:1.5px dashed var(--line);margin-top:12px}
.reply-meta{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:8px;flex-wrap:wrap}
.reply-meta .who{font-size:12px;color:var(--muted)}
.secure-cta{display:flex;align-items:center;justify-content:space-between;gap:14px;background:var(--dark);color:#fff;border-radius:var(--radius-sm);padding:16px 18px;flex-wrap:wrap}
.secure-cta .msg{font-size:13px;color:#d8d4c5}
.secret-value{
  font-family:ui-monospace,SFMono-Regular,Menlo,monospace;background:var(--gray-bg);
  padding:10px 14px;border-radius:10px;font-size:15px;letter-spacing:.02em;display:inline-block;word-break:break-all;
}

/* ---------- Log timeline ---------- */
.log-list{border-left:2px solid var(--line);margin-left:8px;padding-left:20px}
.log-item{position:relative;padding-bottom:18px}
.log-item:last-child{padding-bottom:0}
.log-item::before{content:'';position:absolute;left:-25.5px;top:4px;width:9px;height:9px;border-radius:50%;background:var(--yellow-deep)}
.log-item .action{font-weight:700;font-size:13px}
.log-item .meta{font-size:12px;color:var(--muted);margin-top:2px}

/* ---------- Alerts / flash ---------- */
.flash{padding:14px 18px;border-radius:var(--radius-sm);margin-bottom:16px;font-size:13.5px;font-weight:600}
.flash-success{background:var(--green-bg);color:var(--green)}
.flash-error{background:var(--red-bg);color:var(--red)}
.flash-info{background:var(--blue-bg);color:var(--blue)}

.helper-panel{background:var(--cream-deep);border-radius:var(--radius-md);padding:18px 20px;font-size:13px;color:var(--ink-soft)}
.helper-panel a{font-weight:700;color:var(--blue)}

.pill-select{display:flex;gap:8px;flex-wrap:wrap}
.pill-select label{
  display:flex;align-items:center;gap:6px;border:1.5px solid var(--line);border-radius:999px;
  padding:9px 16px;font-size:13px;font-weight:600;cursor:pointer;color:var(--ink-soft);margin:0;
}
.pill-select input{width:auto;margin:0}
.pill-select input:checked + span{color:var(--dark)}

footer.app-footer{text-align:center;color:var(--muted);font-size:12px;margin-top:40px}